Shipping & Return Policy


Shipping

We are pleased to offer FREE SHIPPING WORLDWIDE on all orders, always. Our standard delivery time is 5 – 10 business days depending on your location. If your shipment doesn’t arrive within 15 days of placing your order please email us at dcentapparel@gmail.com.

To ensure that your package is properly delivered and you receive shipment within the standard time frame, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly, we do not take responsibility for incorrect information or orders returned due to incorrect addresses.

Will I get tracking information on my order?
Yep, we will provide you with a link to track your package once you complete your order.

Can my delivery address be different from my billing address?
Yes, it is possible. During the checkout process you can choose different addresses.


Return & Refund Policy

At D¢ENT Apparel we want to make sure you have a pleasant shopping experience so if for any reason you are unsatisfied with your purchase, we’re here to help.

Returns

**Returns and/or Refunds are only eligible on products prior to their NFT (Non-Fungable Token) registration.**

You have 30 calendar days to return an item from the date you received it.  
To be eligible for a return, your item must be unused and in the same condition that you received it.  Your item must be returned in the original packaging.  Your item needs to have the receipt or proof of purchase.


Exchanges

You may elect for an exchange instead of a refund only for the same product in a different size AND only if an NFT (Non-Fungable Token) has not been registered to the product. 

Refunds

**Returns and/or Refunds are only eligible on products prior to their NFT (Non-Fungable Token) registration.**
 

Once we receive your item, we’ll notify you that we have received your returned item.  We will immediately notify you on the status of your refund after inspecting the item.  If your return is approved, we will initiate a refund to your credit card (or original method of payment).  

If you purchased the item(s) using fiat currency you will receive the credit within a few days depending on your card issuer’s policies.

If you purchased the item(s) using cryptocurrency you will receive back the refund in the same currency used to purchase within 15 days. The amount refunded will be based on the original purchase price at the current USD exchange rate for that currency.

Shipping

You will be responsible for paying for your own shipping costs for returning your item.  Shipping costs are non-refundable.

 

Contact Us

If you have any questions on how to return your item please contact us at any time.

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